Privacy and Cookie Policy

What type of information do PRIVAVIA collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do PRIVAVIA collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do PRIVAVIA collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do PRIVAVIA store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do PRIVAVIA communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do PRIVAVIA use cookies and other tracking tools?

If your website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilising other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

How can you withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@privavia.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect. immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Cookie Policy

Our Cookie Policy explains how we use cookies, similar tracking technologies, and your choices concerning them. By visiting and using our website, you consent to the use of cookies as described in this policy.

What are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide valuable information to website owners.

How We Use Cookies

We use cookies for various purposes, including but not limited to:

a. Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate our site and access essential features and services.

b. Analytical/Performance Cookies: These cookies help us analyze how visitors use our website. They allow us to measure and improve the performance and functionality of our site, ultimately enhancing your experience.

c. Functionality Cookies: Functionality cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.

d. Third-Party Cookies: We may allow third-party service providers to set cookies on our website to perform services on our behalf. These cookies are subject to the respective privacy policies of these third-party providers.

e. Advertising/Targeting Cookies: We may use cookies to deliver relevant advertisements to you based on your interests. These cookies help us serve you better-targeted ads and measure the effectiveness of our advertising campaigns.

Types of Cookies We Use

Here are the specific types of cookies we may use on our website:

a. Session Cookies: These are temporary cookies that are stored on your device during your browsing session and are automatically deleted when you close your browser.

b. Persistent Cookies: Persistent cookies remain on your device for a longer period or until you delete them manually. They help us recognize you as a returning visitor and remember your preferences.

Your Cookie Choices

Most web browsers are set to accept cookies automatically. However, you have the option to control and manage cookies. You can adjust your browser settings to block or delete cookies. Keep in mind that disabling cookies may impact the functionality and user experience of our website.

6. Consent

By using our website, you consent to the use of cookies as outlined in this Cookie Policy. If you do not agree to the use of cookies, please discontinue using our website.

7. Changes to the Cookie Policy

We reserve the right to update and make changes to this Cookie Policy from time to time. Any changes will be effective upon posting the revised policy on our website. Please review this page periodically to stay informed about our cookie practices.

If you have any questions, concerns, or feedback regarding this Cookie Policy, please contact us at info@privavia.com

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