1. What Information We Collect

We may collect and process the following types of information:

Personal Information:

• Name, email address, phone number, postal address

• Payment details (e.g., credit card information via secure third parties)

• Booking details and travel preferences

• Any other information you choose to provide (e.g., feedback or inquiries)

Technical & Usage Information:

• IP address and browser type

• Device and operating system information

• Session activity: pages visited, time spent, navigation paths

• Cookies and tracking data (see our Cookie Policy below)

2. How We Collect Information

We collect your information when:

• You make a booking or submit a form on our website

• You contact us by email, phone, or chat

• You browse our website (via cookies or analytics tools)

3. Why We Collect This Information

We collect and use personal data to:

1. Provide and manage our jet charter and brokerage services

2. Process payments and confirm bookings

3. Offer customer support and respond to inquiries

4. Send service updates or promotional messages (when permitted)

5. Analyse usage to improve website performance and customer experience

6. Comply with legal and regulatory obligations

4. Where and How We Store Your Data

Privavia’s website is hosted on Wix.com. Your information may be stored in Wix’s secure data storage, databases, and applications, behind a firewall.

Payment processing is handled securely via Wix Payments or third-party services. We do not store your full credit card details on our own servers.

5. Sharing Your Information

We only share your data when necessary and never sell your information.

We may share your data with:

• Charter operators and aviation partners (for bookings)

• Secure payment processors

• Analytics and CRM tools (to manage communications and optimize experience)

• Legal authorities, where required by law

6. How We Communicate With You

We may contact you by email, phone, SMS, or post to:

• Confirm transactions and respond to queries

• Provide booking updates and service notifications

• Collect feedback or reviews

• Send promotional offers (you may opt out at any time)

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Withdraw your consent at any time

• Request a copy of the data we hold about you

• Complain to a data protection authority

To exercise these rights, email us at: info@privavia.com

8. Withdrawing Consent

If you no longer want us to process your data, contact us at:
info@privavia.com

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with a new "Last Updated" date. We recommend reviewing it periodically.

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience and allow site features to function properly.

2. Types of Cookies We Use

• Essential Cookies – Needed for core website functions (e.g. navigation, secure login)

• Analytics Cookies – Help us understand website traffic and usage (e.g. via Google Analytics)

• Functionality Cookies – Remember user preferences like language or region

• Marketing Cookies – Help deliver relevant ads or offers (where applicable)

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Some cookies are placed by third-party services like Google Analytics or apps from the Wix App Market. These third parties may have their own privacy policies.

3. Your Cookie Choices

You can control or disable cookies in your browser settings. Please note, turning off cookies may limit certain features of the site.

4. Consent

By continuing to use our site, you consent to our use of cookies as described in this policy.

5. Changes to This Cookie Policy

We may update this policy at any time. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or Cookie Policy, please contact:

Privavia
Email: info@privavia.com
Website: https://www.privavia.com